Shipping & Delivery Policy
Website: buyelectro.co.uk
Company: ZAKBOSS LTD (Company Number: 16551190)
Location: United Kingdom
1. Order Processing Time
All orders are processed within 1–3 business days after payment is received.
Orders are not processed on weekends or public holidays.
2. Delivery Times
Estimated delivery times:
United Kingdom: 7–15 business days
Europe (EU): 7–20 business days
International: 10–25 business days
These are estimated delivery times and may vary depending on location and external factors.
3. Shipping Costs
Shipping costs are calculated at checkout or may be offered free depending on promotions.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow a few days for tracking updates to appear.
5. Delays
Delays may occur due to:
Customs processing
Carrier issues
High demand periods
Weather conditions
We are not responsible for delays caused by these external factors, but we will assist where possible.
6. Incorrect Address
Customers are responsible for entering the correct shipping address.
If an incorrect address is provided:
We are not responsible for lost parcels
Additional charges may apply for reshipping
7. Customs & Import Duties
For international orders:
Customs fees or import taxes may apply
These charges are the responsibility of the customer
Failure to pay customs fees may result in the parcel being returned or lost.
8. Lost or Stolen Packages
If your order is marked as delivered but not received:
Please contact the courier first
Then contact us at help@buyelectro.co.uk
We will assist in resolving the issue.
9. Split Shipments
In some cases, items may be shipped separately. You will receive tracking details for each shipment.
10. Contact Us
For any shipping-related questions:
Email: help@buyelectro.co.uk
