1. Privacy Policy (UK GDPR)
Required under the UK General Data Protection Regulation and Data Protection Act 2018.
Must explain:
What data you collect
Why you collect it
How long you keep it
User rights
✔️ You already have this.
2. Terms & Conditions (Website Terms)
Not optional in practice.
Covers:
Who you are (ZAKBOSS LTD details)
Orders, pricing, cancellations
Liability limits
Governing law (UK)
👉 Protects you if disputes happen.
3. Refund & Returns Policy
Required to reflect:
Consumer Contracts Regulations 2013
Consumer Rights Act 2015
✔️ You already have this.
4. Shipping / Delivery Policy
Required under consumer law transparency rules.
Must clearly state:
Processing time
Delivery time (very important if 2–3 weeks)
Any delays
Tracking info
👉 If you hide long shipping times → disputes & chargebacks.
5. Cookie Policy + Cookie Consent
Required if you use:
Analytics
Facebook Pixel
Tracking tools
Under Privacy and Electronic Communications Regulations:
You must inform users about cookies
Get consent for non-essential cookies
6. Contact Information Page
Legally required to show:
Business name (ZAKBOSS LTD)
Email: help@buyelectro.co.uk
Address (if applicable)
👉 Must be easy to find (footer).
⚠️ Often Missed (But Important for Compliance)
7. Imprint / Company Information (Footer Section)
In UK/EU ecommerce you should display:
Company name
Company number
Country of registration
👉 This builds trust and avoids issues with payment providers.
8. Cancellation Rights Notice
Even if inside your returns policy, law requires you to clearly inform customers about:
14-day cancellation right
How to exercise it
(Some stores add a separate page or section.)
🔥 Strongly Recommended (Not Strictly Law, But Needed)
9. FAQ Page
Reduces disputes + chargebacks.
10. Order Tracking Page
Improves trust and reduces “where is my order” emails.
🚨 Important Compliance Tips (VERY IMPORTANT)
You must clearly show delivery times before checkout
You cannot remove the 14-day return right (EU/UK)
You must not mislead about stock location
You must refund within 14 days after return is received
